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Acceptable Use Policy

Just Add Basil S.A.S. manages time-critical logistics for perishable goods. Our email infrastructure is strictly regulated to ensure 100% inbox placement for delivery alerts.

Mandatory Compliance Strictly Transactional Only

Our SMTP relays are reserved exclusively for operational logistics notifications. [cite_start]Any use of this infrastructure for marketing, promotional offers, or "win-back" campaigns is a violation of our Terms of Service[cite: 1].

  • No Marketing / Newsletters
  • No Purchased or Rented Lists
  • No Cold Outreach

Time-Critical Context

Emails sent via our platform prevent physical spoilage of goods. Deliverability is a safety requirement, not a marketing goal.

SLA: 99.9% Uptime required for Cold Chain Integrity.

Permitted Traffic Classifications

Logistics

Delivery slot confirmations, driver ETA updates, access code delivery.

Inventory

Stock shortages, ingredient replacements, allergen warnings.

Billing

Weekly subscription invoices, payment failure alerts (dunning).

Prohibited

Coupons, "Refer a Friend", Seasonal Sales, Blog Updates.

Consent & Opt-In

All recipients must have an active subscription contract. Double Opt-In (DOI) is enforced at the time of account creation.

Proof of Consent: Logged

Health Monitoring

We monitor Bounce and Complaint rates in real-time. [cite_start]Tenants exceeding a 0.5% complaint rate are automatically suspended to protect IP reputation[cite: 1].

Abuse Desk

Report unsolicited messages or policy violations immediately.

Contact Compliance Team →
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